FADE IN:
INT. STUDY - DAY
Sitting on a sofa, PETER taps on the screen of his iPad Mini.
PETER (V.O.)
My Skywards Miles are
expiring. See if I can
redeem a return ticket
with Emirates' partner
airlines.
Peter taps again.
PETER (V.O.)(Cont'd)
It seems that I can fly
from Sydney to Melbourne
and return for free. Let
me book it.
Peter notices an alert on the screen that he has to fill his full name in the e-form as it appears on his passport.
PETER (V.O.) (Cont'd)
In my passport, my name
appears as Cheung Kam
Fai Peter.
Peter then looks at his name as appear in his Emirates' Skywards account: Mr Kam Fai Peter Cheung.
PETER (V.O.) (Cont'd)
If my surname appears
last such as in my Google
and YouTube accounts, I
like my name to appear as
Peter, my first name, Kam
Fai, my middle names and
Cheung, my last name.
After keying in his name in the order of Cheung Kam Fai Peter, Peter taps "submit". Having checked his incoming mail for the e-ticket, Peter opens the e-ticket file.
PETER (V.O.) (Cont'd)
Oh my god, my name
appears as Peter/Cheung
Kam Fai. That doesn't tally
with my name appearing
on my passport!
Peter makes a call.
PETER (Cont'd)
(To the phone)
I want to change the order
of my name...
STAFF#1 (O.S.)
(From phone)
Let me write to Abu Dhabi
to cancel the e-ticket, arrange
a refund and reissue the
e-ticket. You may have to
pay a handling charge of
US$30 though.
EXT. ROAD - NIGHT
Peter checks a phone message.
STAFF#1 (O.S.)
(Indistinctly)
Mr Cheung, I'm Maggie...
They can't do that. Please
ring me up tomorrow.
INT. CLUB - DAY
Peter makes a call.
PETER
(To Phone)
Can I speak to Maggie?
STAFF#2 (O.S.)
She's not in today. How
can I help?
Peter narrates.
STAFF#2 (O.S.)
Let me check the
procedure. Hold on
please....
A beat.
STAFF#2 (O.S.)
Mr Cheung, thank you
for waiting. For change
requests made within 72
hours of the submission,
we can handle them for
free. You'll get your new
e-tickets in two-three
hours.
EXT. SWIMMING POOL - DAY
Peter swims freely.
FLASHBACK
INT. UNIVERSITY MESS - NIGHT 1986
Rows of seats. Peter watches TV from the second row. Sitting in the front row are PUNKS having long rainbow-coloured mohawk haircuts.
When a PUNK turns his head to chat with another punk next to him, Peter and others sitting behind them have to turn their heads so that they can see a bit of the TV.
On-air are DISCUSSANTS referring to "Mr Ping" all the time.
PETER (V.O.)
The surname of Deng
Xia Ping is "Deng", not
"Ping", although "Deng"
appears first and "Ping"
appears last.
We hear "Mr Ping" again.
END FLASHBACK
INT. STUDY - DAY
Checking his phone, Peter sees the airline's mail and opens the e-ticket file. We see the name: Cheung/Kam Fai Peter.
PETER (V.O.)
Great!. All set.
Peter taps the "survey" icon and then a couple of Smiley faces. He keys something in the suggestion box.
PETER (V.O.) (Cont'd)
In the template, they should
change "last name" to
"surname".
Pausing.
PETER (V.O.)(Cont'd)
Or they should add that
your "last name" would
appear first in your e-ticket.
Pausing.
PETER (V.O.) (Cont'd)
It's a small thing, but a good
learning experience to me!
FADE OUT. The End